Contact Us – Horrible Guild

HG OmniForm 2025

Why are you contacting us?

First Name

Last Name

Profession

Tell us something about you

Portfolio

Name of the game

Number of players

Rulebook

Pitch video

Sale sheet

Media outlet

Address

Address Line 1

Address Line 2

City

State

Zip Code

Country

Phone/Mobile

Website

Youtube Channel

Instagram

TikTok

Other social media

Which is your largest channel and how big is its audience?

Detail your request

I have read the Privacy Policy and I agree to my personal data being stored and used to transmit announcements and press releases from Horrible Guild

I agree to receive information about promotions, Kickstarters and special offers from Horrible Guild

What are you interested in?

Country

Publisher name

Which other products have you localized in the past?

Which Horrible Guild games are you interested in?

Please note that we only sell English copies of our games.

Name of the store

Store address

Address Line 1

Address Line 2

City

State

Zip Code

Country

Warehouse address (only if different from Store address)

Address Line 1

Address Line 2

City

State

Zip Code

Country

VAT ID

Which games would you like to purchase?

How can we help you?

Broken / missing parts

I want to cancel an order made on your website

I want to refund a pledge made on a crowdfunding platform

Where is my order / pledge?

Rules question

Other

Where did you buy the game?

Horrible Guild online shop

Crowdfunding platform

Horrible Guild booth at an event

Retail / Amazon

You should receive a tracking email from our shipping partner.

If you haven't received it after at least one week from your order or from the start of fulfillment, submit this form and get in touch with us.

Which event?

Name of the game

Email address used on the crowdfunding platform

Backer / Order number

Order number

Address

Address Line 1

Address Line 2

City

State

Zip Code

Country

Phone Number

Describe the issue with your game

Upload at least one photo of the issue (in case of a missing component, upload a picture of the components you do have)

Choose File

Upload a photo of the barcode area on the back / side of the box

Choose File

If you have an English copy, contact the customer service department of the store from which you purchased your copy (retail store or Amazon).

If you have a localized copy in another language, please refer to the customer care of the localization partner that you find on the box.

Customer Care requests for retail products that have not been bought directly from us will not be processed.

Why would you like to cancel your order?

Why would you like to refund your pledge?

Our customer care doesn't process rules questions.
If you can't find the answer you're looking for on the appropriate Board Game Geek game forum, join our Discord server and ask there!

For which game do you need assistance?

What is your operating system?

What problem are you experiencing?

Describe the issue below

State your request below

By filling out this form and checking the box below, you agree to the processing of data as described in our Privacy Policy in order to allow Horrible Games srl to handle your request.

I agree to the processing of data

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